We offer free shipping for majority of the countries. However, due to policy, other shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.The shipping time is also based on your location. For reference:Shipping to U.S. is around 2-3 weeks; Shipping to UK is around 2 weeks; Shipping to Europe is around 2-4 weeks;Shipping to Africa is around 3 weeks.For other location, please contact our customer service via email for estimate.

Each package is carefully selected by our team and we take great care. For any order without packing video, the process time is 4-7 days; and for order with packing video is around 7-10 days.

Please rest assured, this is normal for international shipments.Since your order is shipped from China, the tracking number is linked to your local carrier. This means tracking details will not appear during the international flight or customs clearance.Updates will only show once the package arrives in your country, clears customs, and is scanned by your local delivery partner.Until then, your package is safely in transit and on its way to you.If you still have questions about your package, you could always contact us via email about your package statues. We will check our inside system for details location of your package in real time.

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right. In Ruby's Finds, we refund full amount for return orders once it is arrived and handle by the team after 7 days. Any return package should contain all the original items that is shipped out and in original status.